Effect date 24 January 2020

At charred Wood Creations, your privacy is important to us. This policy explains how we collect, use,and protect your personal information when you visit our website or contact us.

1. INFORMATION WE COLLECT

We may collect the following  personal information:

CONTACT DETAILS: SHIPPING ADDRESS,

PURCHASE HISTORY,PAYMENT INFORMATION 

ORDER DETAILS: SHIPPING ADDRESS, PURCHASE HISTORY, PAYMENT INFORMATION 

WEBSITE USAGE DATA: IP ADDRESS,BROWSER TYPE,PAGES VISITED,COOKIES(ANALYTICS PURPOSES)

WE ONLY COLLECT INFORMATION NECESSARY TO PROVIDE OUR SERVICES,PROCESS ORDERS, AND IMPROVE OUR SERVICES.

2. HOW WE USE YOUR INFORMATION 

We use your personal data for purposes including: 

.Processing and fulfilling orders

.Responding to inquires or customer services requests

.Sending newsletters or marketing communications (only if you've opted in)

.Improving our website and services

.Complying with legal obligations

3. HOW WE SHARE YOUR INFORMATION 

We do NOT SELL OR RENT YOUR PERSONAL INFORMATION. We may share your information with:

. SERVICE PROVIDERS who help us operate the website, process payments, or deliver products.

.LEGAL AUTHORITIES if required by law.

4. COOKIES AND TRACKING 

Our website may use cookies to improve your experience and collect anonymous analytics data. Cookies help us:

.Remember your preference

.Analyze website usage

.Improve performance and design

You can disable cookies in your browser, but some parts of the site may not function properly.

5) Your Rights

Under GDPR and Uk law, you have the right to: 

. Access the personal data we hold about you

.Request CORRECTION of inaccurate data

.Request deletion of your data

. Withdraw consent at anytime

6.DATA SECURITY

We take the security of data seriously and use appropriate technical and organisational measures to protect it against unauthorized access,loss, or missuse.

7. DATA RETENTION

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

8. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date updated.

9. Contact us 

If you have any questions or concerns about this privacy policy or his we handle your data, please contact us: Email Charredwoodcreationsltd@gmail.com 

Phone: 07897860574

FB:CharredWoodCreationsLtd